Electrician quote follow-up
You priced the job carefully and sent the quote. Then nothing. Here is how to follow up on an electrical quote without being pushy, with templates you can copy.
Last updated 5 October 2026
Why electrician quotes go quiet
- Electrical work is rarely urgent until something goes wrong, so a customer who isn't in a hurry puts the decision off.
- Customers often get two or three quotes for bigger jobs such as a rewire or a new consumer unit, and compare them side by side.
- Add-on jobs like an EV charger depend on something else, such as the car arriving, so the quote sits waiting for that.
- The price can come as a surprise, and many customers don't say so. They just go quiet.
In most cases the customer hasn't said no. A short, polite follow-up is often all it takes to continue the conversation.
When to follow up
Check in after about three days. For larger jobs, such as a rewire, leave a bit longer between messages, because the decision takes longer.
Three follow-up emails for electricians
Replace everything in [brackets] and make it sound like you.
First check-in after an electrical quote
About 3 days after you send the quote
Subject: Your electrical quote for [job]
Hi [Name], I wanted to check that you received the quote for [job] that I sent on [date]. If you'd like to add anything while we're there, for example extra sockets or lighting, I can include it in the quote. Just let me know and I'll update it. Best regards, [Your name] [Company]
Follow-up on an EV charger quote
About a week after you send the quote
Subject: Your EV charger quote
Hi [Name], I'm following up on the quote for the EV charger at [address]. If your car isn't arriving until [month], no problem. Let me know roughly when it suits you and we'll plan the installation around that. If you have any questions about the charger or where it would go, I'm happy to go through them. Best regards, [Your name]
When they're comparing electrical quotes
A few days after they said they'd get other quotes
Subject: Comparing quotes for [job]
Hi [Name], I understand you're comparing a few quotes for [job], which makes sense. When you compare them, it's worth checking what is included in each: testing and certificates, making good after the work, the make of the components, and how long the work is guaranteed. I'm glad to go through ours with you if that helps. Best regards, [Your name]
Tips for electricians
Mention the specific work
"Your consumer unit upgrade" gets more attention than "your quote". Name the job, and one detail the customer cared about.
Offer to adjust the scope, not the price
A smaller or staged job can bring the number down without discounting your work.
Reply fast to questions
A customer who asks about the charger or the cabling is close to deciding. A quick, clear answer often settles it.
For more templates that work for any trade, see our seven quote follow-up email templates.
Frequently asked questions
How soon should an electrician follow up after sending a quote?
About three days is a good first check-in. Follow up again after a week, and a last time after about two weeks. For large jobs where customers take longer to decide, spread the messages out a little more.
What should I say if the customer thinks my electrical quote is too expensive?
Ask what they're comparing it with, and go through what's included. Offer to adjust the scope or split the job into stages. Avoid cutting the price straight away, since that makes your first price look unreal.
Is it better to follow up by email or phone?
Start with email, because the customer can reread the details. If you've sent two emails on a bigger job, a short call can work well.